Are You A Compassionate Leader?

2020 is coming to an end and what a year it’s been! The global pandemic has really challenged us in so many ways and it’s been hard for many of us to feel in control as the crisis just drags on. Our businesses have taken a hit but we know that there are many around us who have been hit even harder.

It’s natural then for many business leaders to feel guilty about the hard decisions they’ve had to take in terms of layoffs, closures and disruptions in service. A client of mine had to let go of a senior employee in the US and he knew this meant that the employee had to go back to his home country and his entire life would get disrupted. He was also worried that the employee would no longer have health cover to take care of the special needs of his child. A friend who is the CHRO of a large organisation was distraught when a young employee passed away due to COVID and he felt he couldn’t do anything to save her.

Guilt is an unsettling emotion to deal with. But it’s also a sign that you’re a conscientious leader. While there are many things that are out of your control, one way of dealing with this guilt when it hits you is to re-evaluate and improve the way you approach your employees and company, and demonstrate compassionate leadership in difficult circumstances.

Here are 5 ways in which you can do this:

Listen to your employees and understand their challenges and constraints.

If you have a small team, it’s possible for you to do so yourself. If you have a large employees base, put together small cross-functional teams to spread out and listen to the wider group. This will help you plan your initiatives better.

Don’t delegate the responsibility of sharing bad news.

When you have no choice but to implement furloughs, reduced hours, or pay cuts, don’t delegate sharing the news to HR – it feels demoralizing, disrespectful, and lacks empathy. If you are responsible for the decision, it is you who should be sharing it. This sends a clear message to not just the people who are impacted but also the others around them and support the morale of the team.

Own up your errors of judgement and make amends.

If some of your decisions have gone wrong and negatively affected others, take remedial action as soon as you know or can and do it as publicly as possible. Acknowledge your mistake and then communicate new developments frequently and consistently. Decisions can go either r way based on the limited information that we operate on – you are not expected to be right all the time. But how you own up and make amends is what your team and customers are looking at.

Provide extra support to those who need it

Try and see what benefits can be retained even when someone goes on a furlough or pay cut. Help the ones who’ve been laid off to find new jobs. Provide career transition support wherever possible.

Be human

People respond to that. They connect with you and they trust you when you’re being the best version of you. Talk about how you balance your own personal and work commitments. Talk about your own challenges and encourage sharing of tips and resources for managing workload, scheduling and so on. You don’t have to have a stoic mask all the time. Let people know that you also struggle sometimes and that’s okay. That’s being human.

So, to sum it up, it’s understandable if you as a leader are struggling with guilty feelings as you see the disruptions and struggles that the Covid-19 crisis is causing your employees and colleagues, sometimes specifically as a result of your own actions. But if you reframe your feelings of guilt as an opportunity to consciously and thoughtfully make the best decisions possible, communicate clearly, and behave with compassion and concern for both your employees and yourself, then you can help steer their teams and organizations toward better times.

If you want to talk about this, just click on Request Consultation and pick a convenient time for discussion or send me a WhatsApp message using the button above.

Do You Need A Coach?

Many times, when I bring up coaching with business leaders and owners, they react by saying that I’m doing well. I don’t think I need a coach.

To my mind, there are two possible reasons for this reaction – one, they are not aware about what real coaching is and its benefits, and two, they are not ready to have a hard look at themselves and see what’s not working. They may be afraid of what they might uncover and are happier just coasting along till they are forced to confront these issues.

I always make an effort to explain what real coaching is and how it’s different from having a mentor or guide or just reading self-help books. I also make it a point to share that coaching is not about solving problems. It is about unblocking the realisation of your potential. You can do and achieve much more than what you are doing currently just by getting out of your own way. A coach helps you get out of your own way and go after those big hairy audacious goals.

Ask yourself this

  • Am I ‘successful’ in my own mind because I’m setting the bar too low?
  • What am I afraid of finding out if I work with a Coach?
  • What questions do I need to ask myself that I’m not asking?
  • Where does leadership challenge me, and what actions might I take to improve how I go about my work?
  • In what way might it be beneficial for me to challenge my own thinking?

Having a coach is not a sign of weakness – it’s a sign of ambition, it’s a sign of hunger for bigger impact, it’s a sign of courage to work on oneself.

Go ahead, tell me you don’t need a coach…

Let’s talk!

Click on the Request Consultation button above for a discovery call.

How Well Do You Listen As A Leader

To be truly listened to is an amazing experience, partly because it is so rare! When another person is totally with you – leaning in, interested in every word, eager to empathize – you feel seen and understood. When people feel that they are really being listened to, they open up more as they feel safe and secure and the trust between the parties grows.

Unfortunately, most people do not listen at a very deep level as they are preoccupied with the challenges of their fast-paced life. As a result, most conversations tend to skim on the surface.

The absence of real listening is especially prevalent at work. Under pressure to get the job done, we listen for the minimum of what we need to know so that we can move on to the next fire that needs fighting. So, what’s the consequence of this? Everyone is talking, no on is listening. As a result, employee engagement has become a serious issue in organisations today.

This is becoming a bigger problem in this COVID scenario as employees are dispersed and the conversations are very transactional and brief. Leaders seem to have become busier and more distracted in recent times.

How often are you as a leader distracted in a conversation or a meeting with your team? How often are you as a leader not psychologically present when you are virtually with your team? How often do you cancel, interrupt or shorten meetings with your people in favour of some other stakeholder, priority or task? How often do you make your people wait, ask, or even hope for your leadership? Ironically, now more than ever, leaders need to be deeply and continuously connected with their teams.  

What your team needs right now is authentic and unequivocal leadership presence. So, turn off the noise in your head. Turn off the noise from your technology. Focus your mind and your time on the people you lead and they, in turn, will follow and support your leadership efforts.

Now, more than ever, it’s important to take the time to connect, to show that you care about your employees as people. Listening deeply will also help you understand what their challenges and expectations, and gives you a chance to share what your intentions and goals in a way that everyone can be aligned.

Listening is a skill that you can gain from training and practice. And who better to learn if from than coaches. Effective coaches tend to be gifted listeners and they hone their listening skills to reach a high level of proficiency. This enables us coaches to reach the inner recesses of your mind and help you get those deep insights.

Three Levels of Listening

In the book, Co-Active Coaching, Henry and Karen Kimsey-House explain the three levels of listening and how the art of listening can be cultivated.

Level 1 – Internal Listening

Level 1 listening is an interaction where the primary focus of you as the listener is on your own thoughts, opinions, judgments, and feelings. You relate the words you hear to your own experiences or needs. For example, if we are buying a car, we will be listening at Level 1 to the salesperson to see how the car features will fit our needs and budget.

Level 2 – Focused Listening

Level 2 listening takes the communication one step further. It involves paying attention to the tone of voice, body language and facial expressions. As you filter out your internal chatter and distractions from the environment, you are able to tune in to the meaning of the words, choose a way to respond, and assess the effect of the response on the speaker.

Level 3 – Global Listening

Level 3 listening brings an entirely new state of awareness to the conversation. It involves doing everything at Level 2, plus using your intuition and being open to receiving more information in any form that it presents itself. If you get a hunch, for example, while listening to someone, you could bring it up without being attached to it. Without insisting on being right, observe the effect it has on the speaker and be aware of where the conversation goes next.

For instance, you may say: “I understand that you are happy with the results, but I have a feeling that you have something else on your mind.” The response may be, “No, not really,” or “Yes, actually, I wanted to tell you about this issue that came up with our project.” It is irrelevant if you are right or wrong; what is important is the effect on the conversation.

So, there you have it – why it is important for you as a leader to hone your listening skills and how you can enhance your depth of listening. The art of listening takes time to develop, but it can be practiced daily. It builds trust and understanding and contributes significantly to your effectiveness as a leader.

If you want to discuss further, just schedule a complimentary consultation by clicking this link above.

Is Your Leadership Style Working Well For A Virtual Team?

Your team is the same but has had to suddenly get used to working remotely due to COVID. Many of you may never have thought that one day you will be leading your entire team virtually – not just for a few days but for months at a stretch with no clear end in sight.

So how have you flexed your leadership style to suit this now virtual team? Or should I ask, have you flexed your style?

Virtual teams have been around for a while and there has been a lot of research as to how effective virtual teams are vis-à-vis collocated teams. Researchers have found that there is no difference in terms of productivity, quality and successful outcomes between co-located teams and virtual teams provided that there are 4 factors in play. These are:

  • Small teams
  • Good management
  • Community spirit
  • Effective technology

Team size matters whether or not co-located – smaller teams work better than larger teams on various dimensions such as trust, productivity, and knowledge sharing.

Management style matters – if teams are to be dispersed or virtual then you need to select team members for their ability to build relationships over distance and for managing working well alone. Leaders of virtual teams need to have the ability to build trust, respect and empower others. So ‘good’ management is more important in virtual teams than co-located ones.

Social and community spirit matters – whether dispersed or co-located teams that have a sense of team identity, trust each other and get on well socially perform better than teams without any one of these. In part this is factor is related to management style.

Technology matters – where communication is facilitated through various forms of technology – collaborative platforms, webchats, SMS, phone, etc then the virtual team members must have excellent skills in using it and the technology needs to be effective and reliable. Face to face is easiest for communication as you are picking up nuanced non-verbal signals among other things.

What the research shows is that for virtual teams to work well there has to be a conscious and ongoing intentionality to make them work well.

It is easy for team members to feel isolated and anxious and so as a leader you need to actively address this challenge. The leadership skills required to succeed remain the same in a virtual scenario but they have to be executed differently in a virtual environment. You need to continue being authentic, connecting with others, promoting inclusiveness, networking, and build relationships and trust as always, but the actions associated with these skills must be deliberate and intentional. You as a leader at a distance need to work harder at relating to your team members’ needs and aspirations to have the same level of positive impact that you would have had in a collocated scenario.

This may require you to check in more frequently with the team. I am not talking about work reviews. I’m talking about the casual conversations that you would have had in meetings, in the corridors, at the coffee station or even the parking lot. These personal connections build trust and relationships – but these do not just happen. You need to deliberately put a system in place for you to be able to do it consistently. The challenges for you is to create a sense of connectedness in a distributed work environment. The good thing is, as you do more of it, it becomes easier over time.

Some key areas for you to focus on are:

Communication skills

How well do you use technological tools to communicate and also the frequency of your communication? Also, how well do you listen? Your team follows your lead so if you want the team to listen to each other, you need to listen deeply and ask questions to increase understanding, given the lack of visual information.

Team building

An understanding of virtual team dynamics is critical for leaders and team members to be effective. As a leader, you need to be listening hard to identify signs of low trust in virtual environments. Successful leaders use strategies like regularly scheduled celebrations, fun, and creative reconnecting activities as part of scheduled meetings.

Results focus

The goal of any team is the work product, not the time spent at the desk working on a project. Leaders who are more adept at keeping teams focused on business goals generally demonstrate a higher level of success. It also means that clear metrics, roles and responsibilities, and feedback are critical to producing high-quality deliverables.

So there you have it – what’s needed for you to succeed with virtual teams. We didn’t plan for it but it has happened and now that some months have gone by, it would help for you to reflect on how you’ve been approaching this and how you might want to approach it better. If you want to discuss further, just schedule a complimentary consultation by clicking this link above.

Overwhelmed? How to Snap Out of it and Thrive

Do you have days when you feel that your thoughts are rushing in many different directions and you’re not able to focus on anything? Does it feel like you have to pull the entire weight of the business on your shoulders alone? Our work lives have become increasingly demanding, with many complex challenges thrown at us at a relentless pace. Add in personal or family needs, and it’s easy to feel constantly overwhelmed.

Some of my coaching clients come with the complaint that their days get caught up in routine activities rather than focusing on strategic ideas and initiatives. They try to make up for this by adding extra time may be early in the morning or late at night when they can get some quiet time. But despite all this, they still feel that they are not on top of things.

This feeling of perpetual overwhelm leads to a racing mind with impaired ability to problem solve. It leads to mental slowness, forgetfulness, confusion, difficulty concentrating or thinking logically. Any of these effects, alone, can make us less effective and leave us feeling even more overwhelmed. 

So how can you snap out of this vicious cycle? The most important thing is to reflect on and identify patterns of behaviour which might be exacerbating the problem.

For example, one of the business leaders I was coaching found himself constantly stepping in to resolve conflicts between his team members. This was not only an unproductive use of his time; it was also encouraging the team members to run to him with all their problems. Once he recognized this, he was able to create some breathing space for himself to focus on his own priorities with fewer distractions.

Some other reasons for experiencing overwhelm are things like wanting everything to be perfect, or wanting to stay in control and not delegate. It’s important to identify the main stressors which might actually be contributing to 80% of the overwhelm. Identifying and resolving these can help you feel more in control of your time and your life.

I help my clients de-clutter their minds and focus on what’s important for them. This helps them get to their goals faster. Want to explore more, just click on the Request Consultation button above for a complimentary session. Talk soon!

How to Beat Your Entrepreneurial Inertia

I’m a very driven entrepreneur. Always raring to go and full of ideas that have to be actioned. Constantly learning and trying out new things. But even I have days when I just don’t seem to have the energy to get stuff done. I’m sure you’ve also experienced such days. Whether it’s a lack of inspiration, a feeling of burnout, or feeling paralyzed when facing too many options, sometimes it’s hard to be anywhere near as productive as you normally are.

If this happens to you once in a while, it’s nothing to worry about. Maybe you just need a break or change of scene. But if this inertia goes on for days, weeks, and months at a stretch and business starts dwindling and there is nothing in the pipeline, it can be alarming!

Sometimes a hard knock, like losing a big client or not winning an important deal or a change in the business environment that puts us in a disadvantageous position can really impact our confidence and self-esteem – and we may not even be aware of it. It could linger at the back of our minds and slowly make us disengage from the work that we love doing. Fear of failure, fear of rejection, fear of being judged negatively, all these can paralyze us. 

Being an entrepreneur can be a lonely journey because we don’t feel comfortable talking about such situations with anyone – whether it’s our team or even our family members. We don’t want to spook our employees and we don’t want our families to worry about us. Somewhere deep down we also feel that if we talk about our inertia and lack of motivation, we will be judged negatively.

Inertia can show up in many ways. Sometimes you want to or must take some action steps, but you don’t take it? Sometimes you want to start a new business vertical or launch a new product, but something pulls you back to the current status quo situation. Sometimes you need to take an important decision, but you don’t decide?  Sometimes you make your plan, and never implement it, in reality. Sometimes you need to reach out to an important customer but you keep avoiding it. All these are signs of entrepreneurial inertia.

So, what can you do when you find yourself stuck in entrepreneurial inertia?

Five Tips To Beat Entrepreneurial Inertia

Here are 5 simple actions you can take to bounce back from inertia and save your business.

1. Step Back and Reflect

When things are not going as you would want them to go and you find yourself lacking the motivation to forge ahead, the most important thing is to re-focus your attention on your long-term goal. Ask yourself these three questions:

  1. Why you do what you do?
  2. What do you hope to achieve?
  3. What will achieving this do for you?

If you take time to reflect on these three questions, it will help you align your thoughts and actions with your goals and get you back on the track of getting things done. Seeing your ambitions in black and white will refocus your mind effectively.

2. Take Action to Create Momentum

Often, the best way to give yourself a kickstart is to simply take action. It almost doesn’t matter what this action is – it could be a piece of administrative work, some light research for a new project or even something completely unrelated to your business.

Once you start moving, your energy will usually begin to flow back and you can switch to something a little more intensive. However, don’t begin anything that could turn toward displacement activity – avoid social media at all costs, for example, unless it is a necessary part of your work schedule.

3. Prioritize Tasks

If you’re feeling overwhelmed by the size of your to-do list, then it can be helpful to bring it back down to size by scrapping the less important and urgent items. Take a close look at which jobs really need to be done first. This will help give you a little more clarity and generate a burst of motivation.

There are many tools that can help you prioritize and stay focused. Try and keep your list of activities to just 2-3 important activities in a day and make them happen. Once you start seeing that you are able to tackle the 2-3 important tasks for the day, you will feel energized and motivated. You can even reward yourself to keep the motivation going.

4. Talk to a Coach or Mentor

When you know you’ve got things to do but you’re not in the right frame of mind, it’s easy to become frustrated and angry with yourself. This is unlikely to improve matters. If you’re not the type who can step back and reflect on your own, try talking to a coach or mentor.

A coach will ask you questions that will help you reflect and come up with answers that a really very personal to you. The coach will also help you with planning out your action steps and will help you with holding yourself accountable.

If you speak to a mentor, they may be able to share their own experience of snapping out of inaction and low energy situations. Some of those ideas might resonate with you.

5. Step Away

Finally, sometimes it’s really better to just step away for a while rather than allow yourself to become frustrated with your lack of motivation and results. Take some time off to recharge. Physical activity can be really rejuvenating – walking, running, playing a sport, etc can help revive your energy levels and make you feel better about yourself. Meditation, digital detox, short staycations, are some other options to explore.

Hope these ideas help you snap out of inertia if you’re experiencing one. While it is not humanly possible to be driven and energetic all the time, but as an entrepreneur, you can’t afford to let your low-productivity days come around too often or stay too long . By using one or more of these tips, you can get back in the groove and start pushing your business forward once again.

Want to discuss a challenge you’re facing with managing your business? Click on the Request Consultation button above or email contact@soaringeagles.co

How To Manage People With Low Ambition

How do you manage people who have no interest in learning new skills, or advancing their careers?

When I talk about low ambition, I want to clarify that I am not referring to poor performers. I am referring to people who may be really good at what they do or may be in highly-skilled roles – but they are happy where they are in their careers – they’ve learned the skills needed to do their jobs well, and they don’t wish to add to their responsibilities by climbing further up the corporate ladder. In fact, if you think about the people in your teams, you’ll realize that not everyone is willing to learn new skills even if it will help them advance their careers.

In this video, I share some insights to help you manage and motivate such employees.

You may ask, why should I be bothered if they are happy where they are right now. The challenge with managing people with low ambition is how to keep them motivated so that they continue to deliver high-quality work and not just go through the motions. Since they may not be motivated by learning opportunities, greater responsibility, or challenging projects, so you will want to have a strategy in place to ensure that they stay motivated.

Another challenge with such people is around loyalty and retention. If they have no ambition to build their careers or to progress through the organization, then they’re more likely to jump ship if they’re not enjoying their work. This can be disruptive for your organization. Employee turnover has related costs.

So, what can you do?

Start by examining your own assumptions about your team members, because your perception about them affects the way that you behave with them. For instance, if you believe that someone is simply coming to work to earn a paycheck, then you may unconsciously adopt an authoritarian management style with them.

To help you get a more realistic understanding of your team member’s motivation drivers, you would want to take interest in them and build a relationship. The more you know about their personal lives and goals, the better you’ll be able to structure rewards that keep them motivated.

Understanding where their fundamental needs stem from in Maslow’s Hierarchy of Needs will allow you to customize your motivational approach for maximum impact.

I also find that McClelland’s Motivation Theory works well. According to this theory, people have different dominant motivators. These are:
• Needs for achievement
• Need for affiliation
• Need for power

Once you know which is the dominant motivator for your team members, you can structure their work and rewards effectively.

For someone who has low ambition, you may want to explore what they find meaningful and where they think they will enjoy their work more. For some people, moving up into roles with more responsibility may not be the best way forward. Instead moving laterally into a field that excites them and uses their talents better would be more beneficial.

Having control over what we do is a major source of job satisfaction for most people. Whenever possible, give your employees the opportunity to choose their tasks and projects. The more control they have over their work, the more they’ll own, and take responsibility for, their tasks.

Another reason why someone is low on ambition could be that they lack confidence in their own abilities. Doing what you can to boost their confidence can be a great motivator, and can lead to significantly increased productivity. Recognition and appreciation for a job well done can be an incredible motivator.

People with low ambition are often responsible for doing work that everyone else in the organization considers “low status.” If this is the case in your team, make sure that they are treated equally, especially when it comes to company perks and recognition programs.

Investing your time and energy in your team can help build their capabilities and also their vision of where they can possibly go. That’s a win-win situation.

Want to discuss a challenge you’re facing with your management team? Click on the Request Consultation button above or email contact@soaringeagles.co

How To Motivate A Reluctant Manager

Ask any CEO or Vice President about his or her management team and you are likely to hear about some managers who can’t seem to make decisions soon enough; who can’t give constructive feedback; who are reluctant to develop subordinates or to make employee changes when necessary. Basically, managers who aren’t really managing or are reluctant in their role as a manager.

Now, the truth is that most employees are promoted into managerial roles for doing a good job in their area of expertise, and not because of their ability to handle people and resources. Although promotions like these are great for the individual because it’s a form of reward for them, having a manager who is reluctant or uncomfortable about being in charge could lead to a lot of problems for his or her team and the organization as well.

Newly promoted managers need to learn how to think, feel and behave as managers, rather than as individual contributors or “doers.” They need to stop thinking of the “people” and “business” aspects of their job as two unrelated challenges. Their job is to get the people to work towards delivering business results which requires the ability to assert themselves, show initiative and influence others.

Unfortunately, reluctant managers tend to fall short in these areas. In most cases, the reluctance is not because the manager doesn’t know what needs to be done. It’s because they are simply afraid of the responsibility of supervising people or believe that they are not going to be good at it.

Especially, high achievers in technical areas may tend to be competitive and loners and may not have well developed interpersonal skills. Reluctant managers often ignore problems because it’s easier to just not deal with unpleasant situations. Subconsciously they hope the problem will simply go away if they ignore it.

Rather than helping people grow professionally by providing them with the training and tools they need to improve, reluctant managers tend to ignore low achievers and may even step in to do the job themselves. When this happens, everyone loses out because it impacts the morale and capabilities of the team and also its performance.

Sometimes the role as boss can be twice as hard for managers who have a strong need to be liked by everyone. Such managers are unable to assert themselves and hence not able to generate results.

So, what can you do as the supervisor or superior of a reluctant manager? How can you help them become empowered leaders? You could sit them down and explain that it is their job to make the team perform and that they need to be able to take hard decisions and influence people. But then, in most cases, they already know what they need to do. The problem tends to be at a deeper level.

As humans, we tend to limit what is possible by what we believe is true. Our perception becomes our reality and we actually look for evidence which supports this view and ignore the rest. It takes as little as one or two unfortunate experiences and a perspective is formed – which we then generalize across all facets of our lives. For example someone who froze on stage as a child might carry the belief that they can never be good at public speaking.

Applying this to the current topic, your reluctant manager may have had some experiences that made him or her believe that they will not be a good leader or that they are not a good leader. So even if you believe that they are capable of leading the team, and they take on the role, somewhere deep down they might be coming up against a wall – basically telling themselves subconsciously that this won’t work, and might even be sabotaging their own performance to conform to their belief that they can’t be a good leader.

Another possibility could be that they believe that good leaders need to behave in a certain manner – for example be loud, pushy, demanding, and extrovert and so on. This could be based on what they have been exposed to while growing up or at work. So, they may then try to fit into that mould and behave like that, even if that is not their natural personality type. This is bound to lead to an internal tussle or incongruence and eventually convince them that they are not good enough to be a leader or that they are better off being an individual contributor.

So, what you need to really do is to understand what is making them reluctant about their managerial role. What’s standing in their way to assert themselves and get work done? What are their beliefs about their own leadership capabilities? Once you understand this about them, you can help them change their perspective by opening their minds to new possibilities and ways of looking at themselves, their role and their impact.

Another way in which you can empower them is by understanding that managers are often reluctant to make a decision for fear of making a mistake. So see how you react when things go wrong. Do you back the manager and tell them to focus on how to resolve the problem or do you spend time analyzing their role in things going wrong? Your trust in them will empower them.

And finally, you can help reluctant managers by developing their capabilities through training and coaching. A good training program can change the way individuals think. A coaching program can help them overcome their internal barriers and develop their thinking capabilities. After exploring all these possibilities, if the manager is still reluctant, accept that they may fit better in another role. It is not worth losing a good employee if you can find a more suitable way to reward a job well done.

Want to discuss a challenge you’re facing with your management team? Click on the Request Consultation button above or email contact@soaringeagles.co

How To Keep Your Team Motivated

You’ve come up with a fool proof plan and a really excited about rolling it out. You assemble your team and present the plan with a flourish and inspire your team to make it happen. Everyone seems excited about the plan and you are thrilled. It’s now three weeks since and you start to notice that people have fallen back into their comfort zones and business as usual. What do you do now? What can you do?

Have you experienced this? When it comes to new ideas, there is a lot of enthusiasm but when it comes to the implementation, all the energy seems to dissipate rather soon. What will make your team feel as motivated as you are to work towards the common goal? You’ve tried giving motivational talks and pushed and prodded them along but they are not fully in as you hope they would.

What is the secret of keeping your team motivated, engaged, and focused on the goals of the organization?

In this video, I share a success mantra that is backed by a deep understanding of psychology and works time and again.

Passed Over? How To Deal With It

Many of us have been tripped up by the corporate ladder.  Organisation structures are such that not everyone will get promoted to the top job, the C-suite roles.

What happens to those who were not selected, the ones that were passed over? If you were in such a position, how would you react? What would you do? Would you stay in the organisation or move out?

In this video, I share some insights and a simple 4-step process to handle this situation better. Want to talk this through with a coach, request a free consultation.