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What are Communication Skills and Why are they Important?

communication skills (noun)
The ability to convey or share ideas and feelings effectively.

To simplify, we have started the article with a universally accepted definition, but the word communication doesn’t need to be explained. From the first cry of a baby to the last look at the end of our lives – we communicate with our entire being! It’s a concept that is learnt, expressed and understood on a subconscious level.

No matter what we do, where we live and who we deal with – apart from the time we spend sleeping, our daily lives are full of different types of communication. Even when you are not speaking to someone directly, your physical presence can communicate a wealth of information.

For the sake of simplicity, let us start with breaking down communication into 4 broad categories –

Types of Communication

1. Verbal Communication

This is the most obvious form of communication – talking! Everything that involves the spoken word comes in this category – from phone calls to intimate one-on-one conversations to speaking to a crowd.

2. Non-verbal Communication

Apart from your words, people you talk to also pick up your message subconsciously from your body language, tone, eye contact, posture, and other non-verbal cues. Are you confident or are you lying or are you trying to be sarcastic – these are unuttered realities that can only be felt and not heard. But together with the spoken word, they are essential to understanding the real message!

3. Written Communication

As the name suggests, this refers to anything that involves the written word. Emails, letters, brochures, articles – all types of printed, handwritten and online writing convey the writer’s thoughts to his / her readers.

4. Visual Communication

This refers to everything that you see that conveys a message – from graphic designs to road signs to colours, everything has a meaning which usually sends out signals that come from cultural or historical significance. An example of this is the colour red which means danger in some situations but luck and fertility in others.

Why is it important to communicate well?

Reading our morning paper, navigating traffic, replying to emails, gossiping with colleagues, arguing with the boss, sitting down to dinner with loved ones or kissing goodnight to your children – every single act is a form of communication.

It’s no wonder that good communicators make better friends, colleagues, bosses, spouses, and parents – and overall success in life and at work!

This is especially true in a professional setting where, how you deal with peers, bosses and management, plays a huge role in making you successful. Because to communicate well at work ensures that you get your job done, achieving your goals and ultimately making more money!


There is no doubt that good communication abilities can be immensely helpful! However, you need to move beyond this and start thinking about polishing your skills.

This almost automatic nature of communication has given rise to the misconception that communication skills are inborn and cannot be learnt or improved upon. This is not correct! With the right training and some effort, it is entirely possible to become a better communicator.

This is exactly what we do at Soaring Eagles! We offer in-depth sessions to individuals and groups, which will help them understand their weak communication spots and gently hone their skills in an in-depth and result-oriented manner.

To find out more click on the Request Consultation button above.

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