Growth in your career depends on a lot of things besides your technical skills. You need to work well in a team; you need to get along with your boss, and you need to have a well-cultivated reputation outside of your department or team. In the larger scheme of things, networking within your industry or niche is also valuable.
Here are some quick communication tips that will help you achieve all of the above –
Almost all problems, miscommunications, or conflicts could be avoided if the people involved had spent some time thinking things through before communicating. Let's look at two situations –
(As someone who sends these confusing emails you could become known as unreliable or absentminded)
(Speaking sensibly will give you a reputation of an even-tempered and relaxed team member – someone everyone wants in a team)
You have to practice active listening if you want to grow in any sphere of your life! No one likes people who zone out during a conversation. But listening actively is more than just appearing attentive – it means you are making a conscious effort to understand what the other person is saying – this includes not only listening but also asking questions to clarify your understanding.
(This is critical if you want to be in sync with your boss – being someone who gets instructions right in the first conversation, or someone who never forgets a thing, is a surefire way to stand out from the crowd)
So much of our communication happens without words, and it is crucial to train yourself to be extremely aware of other people's body language and nonverbal cues. It is equally essential to be conscious of your own body language so that you can project the right message or image.
(With the correct posture and gestures you can come across as someone supremely confident. Using the right mix of assertiveness and empathy can make you seem in command but not too overbearing. With practice and time, you can easily project whatever image you most desire – confident, relaxed, tough, sweet, or anything in between.)
Who you are talking to matters a great deal because you need to tailor your message to how that person thinks and what appeals to him/her most. Whether you are talking to your junior, your colleague, the CEO of your company, a client, or a room or hall full of people – each situation demands a different tone, language and even different parts of the same messages. For example – discussing sales target with your junior team member will require you to pass on clear instructions assertively; the same conversation will flow very differently when you are the one getting your sales target from the CEO.
(When you customise your communication to the person or the situation, then it will be sure to be clear and effective; ultimately this will help you do your work better)
We end with one last piece of advice – always be polite. No matter who you are speaking to or in what context – being polite and pleasant can never go wrong! You will be surprised to know how many people do business based on whether they like the other person or not.
Communication is not something you can't polish up on your own; but why not learn it from the experts. At SoaringEagles, we provide high impact communication skills training that is immersive and actionable.
To know more click on the Request Consultation button above.
We all know communication is an active ingredient for any kind of success in life – personal or professional. There is absolutely no doubting the power of good communication skills!
So the question is - how do you polish and sharpen your existing communication skills? How do you become a good communicator?
With thousands of man hours of teaching communication skills and interacting with hundreds of learners through our training sessions, we have narrowed down some proven ways that can help you become an effective communicator –
Communication is more than just talk, so it’s important to use more than just your mouth; engage on several levels – listen attentively to understand what the other person is trying to communicate, look and feel for nonverbal cues and go beyond speech.
Less is more is one of the unspoken golden rules of communication! To be an effective communicator, you need to keep things simple, straight and short – avoid jargon and long-winded sentences, speak slowly, remember to pause and wait for a response.
It’s impossible to feign interest beyond a few minutes - people always come to know when someone is not paying attention! To make sure you stay attentive you have to actually listen carefully and engage with the other person. Ask questions, offer suggestions and participate in the conversation fully – also please put your phone down and stop multi-tasking.
A smile goes a long way - it smoothens out tense situations, starts you off on a good note, relaxes the other person and ensures cooperation. Be sure to always be polite and positive in your interactions.
Just like inattention, people can sniff out a fake pretty quickly. Don’t try to behave like someone else or put on an act – not only is it exhausting to keep up, there is a real chance that you will be perceived (or branded) as someone untrustworthy. Always make sure your actions match your words, follow up on your promises and be straight forward with your words.
Communication is not rocket science, a lot of it are things that are already accepted as good manners and age-old social behaviours. So, you might ask – whats all this fuss about learning communication skills?
Well, we can tell you from the point of view of communication trainers!
Most people already have some communication skills – a training or a session would hone these, remind them about some dos and don’t and fix some obvious problems.
Some others are stuck in negative patterns of speech and body language – our programme can help them see their weaknesses and fix them too.
And then there are some skills like public speaking and presentations which you can learn really well with the help of experienced coaches and facilitators.
If you frequently feel that your communication skills are letting you down or if you feel you need to become a better communicator at work, then training will undoubtedly be beneficial!
Get in touch with us to find out more details by clicking on the Request Consultation button above.
communication skills (noun)The ability to convey or share ideas and feelings effectively.
To simplify, we have started the article with a universally accepted definition, but the word communication doesn’t need to be explained. From the first cry of a baby to the last look at the end of our lives – we communicate with our entire being! It’s a concept that is learnt, expressed and understood on a subconscious level.
No matter what we do, where we live and who we deal with – apart from the time we spend sleeping, our daily lives are full of different types of communication. Even when you are not speaking to someone directly, your physical presence can communicate a wealth of information.
For the sake of simplicity, let us start with breaking down communication into 4 broad categories –
This is the most obvious form of communication – talking! Everything that involves the spoken word comes in this category – from phone calls to intimate one-on-one conversations to speaking to a crowd.
Apart from your words, people you talk to also pick up your message subconsciously from your body language, tone, eye contact, posture, and other non-verbal cues. Are you confident or are you lying or are you trying to be sarcastic – these are unuttered realities that can only be felt and not heard. But together with the spoken word, they are essential to understanding the real message!
As the name suggests, this refers to anything that involves the written word. Emails, letters, brochures, articles – all types of printed, handwritten and online writing convey the writer’s thoughts to his / her readers.
This refers to everything that you see that conveys a message – from graphic designs to road signs to colours, everything has a meaning which usually sends out signals that come from cultural or historical significance. An example of this is the colour red which means danger in some situations but luck and fertility in others.
Reading our morning paper, navigating traffic, replying to emails, gossiping with colleagues, arguing with the boss, sitting down to dinner with loved ones or kissing goodnight to your children – every single act is a form of communication.
It’s no wonder that good communicators make better friends, colleagues, bosses, spouses, and parents – and overall success in life and at work!
This is especially true in a professional setting where, how you deal with peers, bosses and management, plays a huge role in making you successful. Because to communicate well at work ensures that you get your job done, achieving your goals and ultimately making more money!
There is no doubt that good communication abilities can be immensely helpful! However, you need to move beyond this and start thinking about polishing your skills.
This almost automatic nature of communication has given rise to the misconception that communication skills are inborn and cannot be learnt or improved upon. This is not correct! With the right training and some effort, it is entirely possible to become a better communicator.
This is exactly what we do at Soaring Eagles! We offer in-depth sessions to individuals and groups, which will help them understand their weak communication spots and gently hone their skills in an in-depth and result-oriented manner.
To find out more click on the Request Consultation button above.